Membeship Actions

Membership Update Request

Need to update something on your membership?

Use this form to request changes such as updating contact information, switching membership types, adding or removing a child, or making other adjustments to your account.

Once submitted, our team will review your request and follow up by email within 1–2 business days to confirm the update.

Name(Required)
Please enter the name used on the membership.
Use the email associated with your account so we can find it quickly.
Examples: • Change contact information • Update membership type • Add or remove a child • Billing or payment questions

Membership Cancellation Request

We’re sorry to see you go!

If you need to cancel your membership, please fill out the form below. This helps us make sure we locate the correct account and process your request as quickly as possible.

Once submitted, our team will review your request and follow up by email within 1–2 business days to confirm the cancellation and any remaining details.

Name(Required)
Please enter the name used on your membership.
Use the email associated with your account so we can locate it faster.
Please let us know you’d like to cancel your membership. If you have a specific date or reason, feel free to include it (optional).

General Questions

Have a question, need help, or just want to reach out?

Use this form for general inquiries about visits, experiences, events, memberships, or anything else Curiosity Avenue–related. We’re happy to help and usually respond within 1–2 business days.

Name(Required)
Let us know who we’re chatting with.
We’ll reply to this address.
Tell us how we can help. The more details you share, the better we can assist.