Your questions answered
Common questions
How often can we visit?
As often as you’d like during open play hours. There’s no visit limit for members, but entry is subject to available capacity. If we’re at capacity, you may need to wait.
When does my membership become active?
Your membership becomes active once the first payment is successfully processed. You’ll receive a confirmation email when everything is set.
How do we check in?
Just check in at the front desk using your name or email.
Can I cancel?
Monthly memberships can be canceled anytime. Annual memberships renew yearly.